Refund policy

Café food (burritos, baguettes, cheese rolls, cakes, doughnuts, cookies and other items from our daily menu)

Café food is made fresh each day, so we can't take it back or refund it for change of mind. If something is wrong with your order, missing, or not up to standard, tell our team when you collect it, or email hello@letthemeatvegan.co.nz the same day, and we'll put it right. Orders placed through Delivereasy are handled by Delivereasy's own support.
  
Deli products (Not Meats, Not Cheeses and spreads sent by courier)

Damaged in transit: if your parcel arrives damaged, take photos and email us straight away, and we'll resend your order.
  
Wrong or missing items: let us know as soon as possible and we'll send the correct items.

Change of mind: for food safety reasons we can't accept returns of food once it has left us. If you have a problem with a product, email us and we'll do our best to help.

None of this affects your rights under the Consumer Guarantees Act.